For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team member for the following job position in Podgorica – Marketing Manager.
JOB DUTIES OF AN EMPLOYEE:
- Demonstrate financial comprehension of the Cafe’s budget and P&L;
- Execution and development of marketing initiatives;
- Development of sales strategies that generate consistent year-over-year entrée count growth;
- Manage marketing expenses in accordance with the Cafe’s budget and forecast models;
- Partner across all departments in an effort to support the team in the consistent execution of all; systems and processes to deliver all products and services to Hard Rock’s brand standards;
- Market a multi-product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local);
- Foster an environment of customer service in which all team members put the guest first in every situation;
- Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking system;
- Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met;
- Ability to ideate and run meetings and events that exceed the expectations of all clients;
- Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact;
- Clearly define goals and expectations for team members using performance review tools and hold the team accountable for successful performance;
- Support team development and advancement along well-defined career paths;
- Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention;
- Possess a self-motivated approach to his/her own personal and professional growth.
NECESSARY KNOWLEDGE AND SKILLS:
- 5+ years in a sales and marketing role preferably in a hospitality setting;
- Experience with CRM platforms;
- Expertise in social media platforms;
- Background in the music industry is a plus;
- Multiple language abilities are a plus, fluency in English is required;
- Orientation in achieving excellent results;
- Availability to work in shifts, including weekends and holidays as needed;
- Ability to learn and bring “out of the box” ideas to the team;
- Genuine enthusiasm and aptitude for sales;
- Demonstrates strong problem-solving skills through ability to diagnose and implement solutions;
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas;
- Professional appearance and attitude;
- Proactivity, excellent communication skills and prominent skills;
- Reliable, with high integrity and strong work ethic;
- Punctuality and excellent organizational skills;
Dedication and desire to grow within our brand.
WHAT WE OFFER:
- Work in an international and world-renowned brand that operates in over two hundred locations worldwide;
- Competitive salary package;
- Numerous employees benefit program;
- One free day weekly;
- Long-term employment with a year-round contract;
- Dynamic working environment with a young team ready for personal and professional progress.
If you want to become a member of the Hard Rock Cafe family, send your CV no later than 05.05.2023. to the email address: rm@hrcpodgorica.com.
