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For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team member for the following job position in Podgorica – Marketing Manager.

JOB DUTIES OF AN EMPLOYEE:

  • Demonstrate financial comprehension of the Cafe’s budget and P&L;
  • Execution and development of marketing initiatives;
  • Development of sales strategies that generate consistent year-over-year entrée count growth;
  • Manage marketing expenses in accordance with the Cafe’s budget and forecast models;
  • Partner across all departments in an effort to support the team in the consistent execution of all; systems and processes to deliver all products and services to Hard Rock’s brand standards;
  • Market a multi-product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local);
  • Foster an environment of customer service in which all team members put the guest first in every situation;
  • Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking system;
  • Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met;
  • Ability to ideate and run meetings and events that exceed the expectations of all clients;
  • Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact;
  • Clearly define goals and expectations for team members using performance review tools and hold the team accountable for successful performance;
  • Support team development and advancement along well-defined career paths;
  • Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention;
  • Possess a self-motivated approach to his/her own personal and professional growth.

NECESSARY KNOWLEDGE AND SKILLS:

  • 5+ years in a sales and marketing role preferably in a hospitality setting;
  • Experience with CRM platforms;
  • Expertise in social media platforms;
  • Background in the music industry is a plus;
  • Multiple language abilities are a plus, fluency in English is required;
  • Orientation in achieving excellent results;
  • Availability to work in shifts, including weekends and holidays as needed;
  • Ability to learn and bring “out of the box” ideas to the team;
  • Genuine enthusiasm and aptitude for sales;
  • Demonstrates strong problem-solving skills through ability to diagnose and implement solutions;
  • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas;
  • Professional appearance and attitude;
  • Proactivity, excellent communication skills and prominent skills;
  • Reliable, with high integrity and strong work ethic;
  • Punctuality and excellent organizational skills;

Dedication and desire to grow within our brand.

WHAT WE OFFER:

  • Work in an international and world-renowned brand that operates in over two hundred locations worldwide;
  • Competitive salary package;
  • Numerous employees benefit program;
  • One free day weekly;
  • Long-term employment with a year-round contract;
  • Dynamic working environment with a young team ready for personal and professional progress.

If you want to become a member of the Hard Rock Cafe family, send your CV no later than 22.03.2023. to the email address: rm@hrcpodgorica.com.

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