For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team member for the following job position in Podgorica:
JOB DUTIES OF AN EMPLOYEE:
Demonstrate financial comprehension of the Cafe’s budget and P&L
Execution and development of marketing initiatives;
Development of sales strategies that generate consistent year-over-year entrée count growth;
Manage marketing expenses in accordance with the Cafe’s budget and forecast models;
Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards;
Market a multi-product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local);
Foster an environment of customer service in which all team members have attitude that the customer is always right;
Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems;
Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met;
Ability to create and execute gathering and events that exceed the expectations of all clients;
Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact;
Clearly define goals and expectations for team members using performance review tools and hold the team accountable for successful performance;
Possess a self-motivated approach to his/her own personal and professional growth.
NECESSARY KNOWLEDGE AND SKILLS:
3+ years in a sales and marketing role preferably in a hospitality setting;
Experience with CRM platforms;
Expertise in social media platforms;
Background in music industry is an asset;
Knowledge of sale optimization is a plus;
Multiple language abilities is nice to have, fluency in English is required;
Orientation to achieving excellent results;
Availability to work in shifts, including weekends and holidays as needed;
Ability to learn and bring “out of the box” ideas to the team;
Genuine enthusiasm and attitude for sales;
Demonstrates strong problem-solving skills through the ability to diagnose and implement solutions;
Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas;
Proactivity, excellent communication skills, and emphasis on soft skills;
Punctuality and excellent organizational skills;
Reliable, with high integrity and strong work ethic;
Dedication and desire to grow within our brand.
WHAT WE OFFER:
A dynamic, positive, and creative environment that enables growth and development in achieving your full potential;
The possibility of an indefinite contract, good salary, and the opportunity for rapid career advancement based on performance;
A company that recognizes and invests in the career development and satisfaction of its employees;
Laptop, mobile phone, and spending plan according to company policy;
30% discount at restaurant Desetka, Kamenovo beach, BIP hotel, Šišarka restaurant, as well as discounts with numerous partners with whom we cooperate;
20% discount at Supplement House;
15% discount at Hard Rock Café Podgorica;
Discounted prices at The Capital Fitness Center in Atlas Capital Center;
Benefits when buying airline tickets with our partners, Air Serbia, Turkish Airline;
Participation in company team-building.
If you want to become a member of the Hard Rock Cafe family, send your CV no later than 23.06.2024. to the email address: petar.tomovic@hrcpodgorica.com.
For more info, please contact us on +382 69 309 981.
Montenegro Tourist Service vaš pouzdan partner već 15+ godina.