JOB DUTIES OF AN EMPLOYEE:

• Responsible for smooth operation of Hard Rock retail shops;
• Making proficient sales transactions – using a point-of-sale system;
• Handling cash and other forms of payment;
• Providing accurate information about prices and services to the clients;
• Responsible for monthly inventory control and reporting;
• Maintaining the stock of the sales assortment at an adequate level;
• Responsible for the financial operation of the shop;
• Maintaining proper cash register balance;
• Supervising and ensuring excellent customer service by team members;
• Creating shift schedule for team members;
• Responsible for operational problem that may raise;
• Ensuring that the work environment is safe, secure and pleasantly set up;
• Mentoring and teaching staffs on suggestive selling using proven techniques (i.e., related items, higher-quality items, transitional phrases);
• Display of goods according to brand standards;
• Maintaining proper product stock levels – through retail pulls & inventories;
• Solving client needs in a professional, fast and efficient manner;
• Ensure great customer service at all levels;
• Educating and attracting attention of all clients through product demonstrations;
• Accommodation requets for larger group of tourist;
• Keeping the store clean and tidy according to the brand standards;